Return & Exchange Policy


📦 Return & Exchange Policy


Welcome to BloomGlossCo! We want you to absolutely love your new manicure and jewelry setups. Because your satisfaction and hygiene are our top priorities, we have established a clear policy for returns and exchanges.


💅 The Nail Lab Policy (Press-On Nails)

Due to the sanitary and hygienic nature of cosmetic products, all press-on nail kits, adhesive tabs, and manicure tools are final sale once opened.

  • Unopened Items: We accept returns on nail kits within 30 days of delivery, provided the outer packaging, security seals, and shrink-wrap are completely intact and unopened.
  • Sizing: Please review our size charts carefully before ordering. We cannot offer refunds or exchanges for kits that do not fit once the package has been opened.


💍 The Jewel Vault Policy (Jewelry Staples)

We want your jewelry to frame your nails perfectly! We offer a 30-day return or exchange window for items from The Jewel Vault.

  • Condition: To be eligible for a return, your rings, bracelets, anklets, or chains must be unworn, in the same condition you received them, and in their original Jewel Vault packaging.
  • Exchanges: Ordered the wrong ring size? We will happily exchange it for the correct size free of charge, as long as the original item is unworn and stock is available.


How to Initiate a Return or Exchange

Email our support team at care@bloomglossco.com with your Order Number and the reason for your return.

If your return is approved, we will send you a prepaid shipping label along with instructions on how and where to send your package.

Note: Items sent back to us without first requesting a return will not be accepted.


Damaged, Defective, or Incorrect Items


Please inspect your order upon arrival. If an item is defective, damaged, or if you received the wrong product, contact us immediately at care@bloomglossco.com with a clear photo of the issue. We will evaluate the situation right away and make it right by sending a replacement at no extra cost to you.


💰 Refunds


Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be automatically processed back to your original payment method within 5–7 business days. Please note that your financial institution may take additional time to post the transaction to your account.